Privacy Policy

1. Who We Are

Hatlet Ventures ("we", "our", "us") is a financial advisory firm based in Tiruppur, Tamil Nadu, India. We provide services including stock market training, mutual fund advisory, insurance planning, loan assistance, and portfolio management services (PMS) to individuals and families across Tamil Nadu and India.

This Privacy Policy explains how we collect, use, share, and protect personal information you provide when you visit hatletventures.in, fill our contact form, use our Risk Profiler, or communicate with us via phone, WhatsApp, or email.

2. Data We Collect

2.1 Information You Provide Directly

• Contact details: Name, email address, phone number, city
• Financial goals: Investment amount, risk appetite, financial objectives — entered via our Risk Profiler or contact form
• Messages and enquiries: Any questions or messages you send us
• WhatsApp conversations: When you message us on WhatsApp (+91 91507 96507)

2.2 Information Collected Automatically

• Usage data: Pages visited, time spent, buttons clicked
• Device & browser: Browser type, operating system, screen size
• IP address and approximate location (city/state level only)
• Referral source: How you found our website (Google, social media, direct)

2.3 What We Do NOT Collect

• Bank account numbers, credit/debit card details, or PAN/Aadhaar numbers
• Passwords or authentication credentials
• Biometric data or government ID scans

3. How We Use Your Data

We use the personal information we collect for the following purposes:

• Service delivery: To provide personalised financial advisory, send you your risk profile report, and schedule consultation calls
• Communication: To respond to your enquiries, send appointment reminders, and share relevant financial updates
• Improvement: To understand how visitors use our website and improve our content and user experience
• Compliance: To meet legal and regulatory obligations under SEBI guidelines and Indian law
• Marketing: With your consent only — to send educational financial content, newsletters, and service updates via WhatsApp or email

We will not use your personal data for any purpose beyond what is listed above without your explicit consent.

4. Data Sharing & Disclosure

Hatlet Ventures does not sell, rent, or trade your personal information. We may share your data only in these limited circumstances:

• SEBI-registered partners: Mutual fund houses, insurance companies, or NBFC lenders — only to execute a service you have requested and consented to
• Technology providers: Google Analytics (anonymised usage data), web hosting providers — bound by data processing agreements
• Legal obligation: When required by a court order, SEBI directive, or other applicable Indian law
• Business transfer: In the event of a merger or acquisition, with the same privacy protections applied

Any third party we share data with is contractually required to use it only for the stated purpose and protect it to the same standard we do.

5. Data Storage & Security

Your personal data is stored on secure servers located in India and/or the European Economic Area (EEA). We implement the following measures to protect your data:

• HTTPS encryption for all data transmitted between your browser and our website
• Access controls — only authorised Hatlet Ventures staff can access customer records
• Regular security audits and vulnerability assessments
• Data minimisation — we retain only what is necessary for the stated purpose

Retention period: We retain your personal data for up to 3 years from your last interaction with us, or as required by applicable financial regulations, whichever is longer. After this period, data is securely deleted or anonymised.

6. Cookies & Tracking

Our website uses the following types of cookies and tracking technologies:

• Essential cookies: Required for the website to function correctly (e.g., form submissions, navigation)
• Analytics cookies: Google Analytics — anonymised data about how visitors use the site. You can opt out via Google Analytics Opt-out
• Preference cookies: Remember your settings (e.g., language preferences)

You can control or disable cookies via your browser settings. Note that disabling cookies may affect certain website features.

7. Your Rights Under the DPDP Act 2023

Under India's Digital Personal Data Protection (DPDP) Act 2023 and the IT Act 2000, you have the following rights regarding your personal data:

• Right to access: Request a copy of the personal data we hold about you
• Right to correction: Request that we correct inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data (subject to legal retention requirements)
• Right to withdraw consent: Withdraw marketing consent at any time without affecting services
• Right to grievance redressal: Lodge a complaint with our Grievance Officer or with the Data Protection Board of India
• Right to nominate: Nominate another person to exercise rights on your behalf in case of incapacity

To exercise any of these rights, email us at info@hatletventures.in or WhatsApp us at +91 91507 96507. We will respond within 30 days.

8. Children's Privacy

Our services are designed for adults aged 18 and above. We do not knowingly collect personal data from children under 18. If you believe we have inadvertently collected data about a minor, please contact us immediately at info@hatletventures.in and we will delete it promptly.

9. Third-Party Links

Our website may contain links to third-party websites (e.g., SEBI, mutual fund portals, insurance aggregators). This Privacy Policy applies only to hatletventures.in. We are not responsible for the privacy practices of external sites and encourage you to read their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will:

• Update the "Last updated" date at the top of this page
• Notify active clients via email or WhatsApp where the changes significantly affect your rights

We encourage you to review this page periodically. Continued use of our services after changes are posted constitutes acceptance of the updated policy.